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Apartment and private-lot towing in Lubbock
Lubbock's City Code adopts the state Towing and Booting Act for tows from parking facilities and adds a few local duties.
General information, not legal advice. The papers you got from the police, the tow company, the storage lot or a state agency control your dates. Agencies change phone numbers and steps, so check the agency's own page too.
State law applies
All tows from parking facilities must follow Occupations Code chapter 2308, which the City Code adopts in full. The City does not set private-tow rates, so the state maximum applies: $272 for a light-duty private-property tow, and up to $135 to drop a car that is hooked up but not yet removed.
Sources: City Code § 24.09.007-.008 (eCode360); 16 Tex. Admin. Code § 86.455
Where the car goes and who is told
A car towed without consent must be stored at a licensed lot inside Lubbock city limits, unless the owner (not under arrest) asks for another place and pays. The tow operator must tell police within 30 minutes after the tow, with the VIN, plate, description, pickup location and storage location. The storage lot also must report to police within two hours under state law.
Sources: City Code § 24.09.004(6)-(7) (eCode360); Occupations Code § 2308.2565
Complaints
The City Code says citizen complaints about tow businesses go to the City Secretary, in writing and signed; the City Secretary then notifies the chief of police and the company. Complaints about state license holders can also go to TDLR.
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