Plain-language guides for people who were towed, and the audits, reports and court rulings behind them. Each summary is ours; follow the link to read the original.
Follows one person's years-long search for a towed RV and reports that SJPD said its tow and impound data was still mostly on paper and not regularly recorded in its records system.
Why it matters: Shows why tow records were hard to get before the 2025 electronic tow slip.
The article names a private person and a tow company owner; we do not repeat them.
Audit of Towing Services: Changes to Contract Terms and Consolidated Oversight Could Improve Operations
Audit · City of San Jose, Office of the City Auditor · · Covers: City of San Jose
Looks at the six zone tow contractors, found contract violations by two of them, and says the City lacked usable data on towed vehicles. It notes that CHP-approved tow and storage rates in San Jose were comparable to nearby cities.
Why it matters: Explains how San Jose's police tow rates and contracts are set.
Audit of Vehicle Abatement: The City Could Improve Customer Service for Vehicle Abatement Requests
Audit · City of San Jose, Office of the City Auditor · · Covers: City of San Jose
Finds San Jose's cost to get a car back after one day of storage ($639.50 with a citation) higher than other large California cities, mainly because of the City's release fee, and recommends recalculating that fee and helping low-income owners.
Why it matters: Led to the cut in San Jose's release fee from $290 to $122.