SPD page: Towed Vehicles
The 24-hour dispatch number, how to get a release document at two records counters, the 30-day impound hearing (request within 10 days of the Notice of Stored Vehicle), and the 2024 fees.
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Audits, reports, rules and contracts about towing in Sacramento, each with a short summary in plain words and a link to the agency's own copy.
These are government documents. We link to the official copies. Summaries are ours; read the record itself before you rely on it.
The 24-hour dispatch number, how to get a release document at two records counters, the 30-day impound hearing (request within 10 days of the Notice of Stored Vehicle), and the 2024 fees.
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Explains the usual 3 to 10 days to fix a tagged vehicle, how to ask for an accommodation before a tow, how to find a removed vehicle (311 or 916-808-5471), and that unpaid vehicles may be sold.
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City-based tow cars must carry their filed rate schedule and give a written receipt on request; any tow operator must tell an owner who they are and where the car is going; and the release fee applies to listed police tows, not private-property tows.
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Definitions and procedures for storage, impound, evidence and recovered-stolen tows, including an inventory of each car's contents and the rule that private tows must release a car if the owner returns before it leaves.
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The rules for companies on SPD's rotation list: maximum rates ($235 a tow, $60 a day), no add-on fees, overcharges punished by suspension until the customer is repaid plus $100, required postings, property release and like-condition storage. The posted copy is a sample, not a signed contract.
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A separate rotation list for removing abandoned, wrecked and inoperable vehicles, with the same $180, $235 and $60 fees and the end of the $50 junk-vehicle payment from January 1, 2024.
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The City's parking fine schedule, including the $100 vehicle release (boot) fee under City Code sections 10.08.120 and 10.36.080.
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The City's page on its fines and fees reform effort. Its first reform waives SPD's $180 towing administrative fee for income-eligible City residents and lists the income limits by household size.
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We are reviewing these before we post them: